Terms of Service

Welcome to Klowden Mann (“we”, “us”, “our”). By accessing or using our website klowdenmann.com (the “Site”) and the services offered through it (together, the “Services”), you agree to be bound by these Terms of Service (“Terms”), along with our Privacy Policy, Return & Refund Policy, and any other policies referenced herein. If you do not agree with any these Terms, please do not use the Site or Services.

1. Use of the Site & Services

  • You must be at least 13 years old to use our Services.
  • You agree to use the Site only in compliance with applicable laws, and not for any unlawful or prohibited purpose.
  • You agree not to interfere with the Site’s operation (e.g. hacking, overloading, circumventing security).
  • We reserve the right to suspend, restrict, or terminate your access at our discretion, with or without notice, for violation of these Terms.

2. Account & Registration (if applicable)

  • Some features of our Services may require you to register for an account. You agree to provide accurate, current, and complete information.
  • You are responsible for safeguarding your account credentials (username, password).
  • You agree to notify us promptly of any unauthorized access or breach of security.
  • You are solely responsible for all activity conducted through your account.

3. Orders, Pricing & Payment

  • When you place an order, you offer to purchase a product subject to these Terms. We reserve the right to accept or reject your order.
  • Prices shown are in USD and exclude shipping, taxes, customs duties, unless otherwise stated.
  • We may use third-party payment gateways. By providing your payment information, you represent you are authorized to use that method.
  • Payment is generally charged at the time of placing the order.
  • If there is an issue with the payment, we may cancel the order or request additional verification.

4. Production, Printing & Delivery

  • Our products are printed to order based on the designs and specifications you submit. Minor variation in color, print placement, sizing, or appearance may occur.
  • Delivery times are estimates. Delays may occur due to production, shipping, customs, or other factors beyond our control.
  • Title and risk of loss pass to you when the item is delivered to the shipping carrier.

5. Returns, Refunds & Cancellations

  • Our Return & Refund Policy governs returns, exchanges, and refunds.
  • In brief, unless the product is defective, damaged, or not as described, orders are final and cannot be canceled once production has begun.
  • You must notify us within 7 days of delivery for any claim. You may be asked to provide photos or evidence.
  • Refunds, when approved, will be processed within a reasonable time.

6. Intellectual Property

  • All content on the Site (designs, logos, text, images, etc.) is owned or licensed by us and is protected by copyright, trademark, and other IP laws.
  • You may not reproduce, distribute, modify, or create derivative works of our content except as expressly permitted.
  • By submitting any design or artwork to us, you represent and warrant that you own or have rights to use that content (or have permission from the rights holder), and that it does not infringe third-party rights.

7. User Content & License

  • If you submit content (e.g. artwork, text), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display it as necessary to fulfill Orders and promote our business.
  • We reserve the right to refuse or remove any submitted content that violates these Terms or is otherwise objectionable.

8. Indemnification

You agree to indemnify, defend, and hold Klowden Mann and its officers, employees, agents, and affiliates harmless from and against any claims, liabilities, damages, losses, costs, or expenses (including attorneys’ fees) arising from:

  • Your breach of these Terms or any other policy;
  • Your infringement or violation of any third-party rights;
  • Your user content or misuse of the Site or Services.

9. Disclaimers & Limitation of Liability

  • Our Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory.
  • To the fullest extent permitted by law, we disclaim any implied warranties of merchantability, fitness for a particular purpose, non-infringement, etc.
  • We do not guarantee the Site will be error-free, uninterrupted, secure, or free from viruses or harmful components.
  • In no event shall our total liability to you exceed the amount you paid for the specific goods giving rise to the claim (or a minimal fixed amount, if required by law).
  • We are not liable for indirect, incidental, consequential, or punitive damages.

10. Termination

  • We may terminate or suspend your access (with or without cause) at any time.
  • Upon termination, your rights under these Terms cease, but obligations that by their nature should survive (e.g. indemnification, intellectual property) will survive termination.

11. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of US.
  • Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved by Stripe or Paypal.
  • If any provision of these Terms is found invalid or unenforceable, it shall be modified to the minimal extent necessary to make it enforceable; the rest remain in effect.

12. Changes to Terms

  • We may update or modify these Terms at any time, at our discretion.
  • By continuing to use the Site or Services after changes, you agree to be bound by the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at: Email: [email protected]